Cancellation Policy

For any reason, if you wish to cancel your order before dispatch, you can just cancel & get a full refund within 7 working days from the date your cancellation request has been processed, by contacting our customer care team. 

Terms & Conditions for return/refund: –

• At first, you need to contact our customer care representative for the return request on the details mentioned below. You have the option to return either part or full order return.
• Then, you need to send the product back to us. 
• Once the product reaches us, it will undergo inspection by our concerned department.
• The refund will only be processed after the product reaches back to us.
• Zero shipping costs apply in case of product returns.
• The policy is applicable within 0-30 days of the receipt of the product.
• In case you opt for a refund, we will refund in the same bank account for a payment made by card.
• For COD orders or any other mode, we will initiate NEFT in the registered name of the customer and bank details provided. 

How long will the return process take?

Once your return request has been placed with our Customer Care Service, it takes about 21 business days.

Where do I return the product?

StemRx Bioscience Solutions Pvt Ltd

Address: R-831, Thane Belapur Road, Next to Rabale Police Station & Shell Petrol Pump, Rabale, Navi Mumbai Maharashtra(India) 400 708


Need help?

Contact us at for questions related to refunds and returns.

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